Shipping policy

SHIPPING POLICY

We are proud to offer free shipping!

All orders are handled and shipped from our warehouse. During holiday periods and sale seasons, processing your order may require more time.

We process orders from Monday to Friday. Orders will be processed within 3 to 10 business days from the date they were placed and will be shipped the day after processing is completed.

Please note that we do not ship during weekends.

Once an order has been placed, we will not be able to cancel it. If you need to modify the delivery details, please contact us as soon as possible.

Once the order has been processed, we will not be able to make any changes.

How long will it take to receive my order?

Once the order has been placed, please allow 1 to 3 business days for processing. After that, delivery time will vary depending on your location.

Estimated delivery times by country are as follows:

• Europe: between 7 and 14 business days.
• United States: between 7 and 15 business days.
• Canada: between 7 and 16 business days.
• Central America: between 10 and 25 business days.
• Australia and New Zealand: between 10 and 26 business days.
• Other countries: between 11 and 30 business days.

In exceptional cases, an order may take longer than usual. In such cases, delivery may be delayed by up to 40 business days.

If you experience an unusual delay in the delivery of your order, please contact our customer service team. We will be happy to help you resolve any issue.

We appreciate your understanding and patience. We strive to provide you with the best possible shopping experience.

We will provide you with a tracking number so that you can check the status of your order in real time and stay informed about the progress of the delivery.